TM08-Traffic Incident Management System




This service package manages both unexpected incidents and planned events so that the impact to the transportation network and traveler safety is minimized. The service package includes incident detection capabilities through roadside surveillance devices (e.g. CCTV) and through regional coordination with other traffic management, maintenance and construction management and emergency management centers as well as rail operations and event promoters. Information from these diverse sources is collected and correlated by this service package to detect and verify incidents and implement an appropriate response. This service package supports traffic operations personnel in developing an appropriate response in coordination with emergency management, maintenance and construction management, and other incident response personnel to confirmed incidents. The response may include traffic control strategy modifications or resource coordination between centers. Incident response also includes presentation of information to affected travelers using the Traffic Information Dissemination service package and dissemination of incident information to travelers through the Broadcast Traveler Information or Interactive Traveler Information service packages. The roadside equipment used to detect and verify incidents also allows the operator to monitor incident status as the response unfolds. The coordination with emergency management might be through a CAD system or through other communication with emergency personnel. The coordination can also extend to tow trucks and other allied response agencies and field service personnel. This service package is closely related with the Public Safety service packages, which focus on services that support first responders. In particular, local management of the incident using an incident command system is covered by PS02.


TM08-Traffic Incident Management System

Includes Elements

Cuyahoga County EOC
CECOMS – Emergency Communications
City of Cleveland Police, Fire, and EMS Dispatch
City of Cleveland Operation Snowbird EOC
City of Cleveland Special Events Management
City of Cleveland Signal Control System
GCRTA Police
Municipal Public Safety Dispatch
Municipal Signal Control Systems
Hopkins International Airport and Burke Lakefront Airport
Special Police Dispatch
Ohio State Highway Patrol Posts
Ohio Turnpike Central Dispatch
County EOCs
Ohio DOT District 12 Maintenance Garages
Ohio DOT District Offices
Ohio DOT District 3 Maintenance Garages
City of Cleveland Maintenance Dispatch
Cuyahoga County Maintenance Garages
Municipal Maintenance Garages
County Public Safety Dispatch
Private Tow and Wrecker Dispatch
Event Operators Information Systems
Other ODOT Maintenance Garages
Other County Public Safety Dispatch
Other Municipal Maintenance Garages
Ohio State Highway Patrol State Communications Center
City of Cleveland EOC
Ohio Turnpike Maintenance Dispatch
Cuyahoga County Engineers Office
County Engineers Office
Other Municipal Public Safety Dispatch
Other County Engineers Office
County Maintenance Garages
Regional Traffic Management Center