NOACA Regional ITS Architecture

RSEGateway-VehicleDestination: Vehicle Communications via RSEs, Vehicle Destination

Source Element	Destination Element	Flow
Case Western Reserve Transit System	Case Western Reserve Transit Vehicles	connection protection instructions
	Case Western Reserve Transit Vehicles	transit schedule information
	Case Western Reserve Transit Vehicles	transit stop locations
	Case Western Reserve Transit Vehicles	transit vehicle operator information
CECOMS – Emergency Communications	City of Cleveland Emergency Vehicles	decision support information
	City of Cleveland Emergency Vehicles	suggested route
	County Emergency Vehicles	decision support information
	County Emergency Vehicles	suggested route
	GCRTA Police Vehicles	decision support information
	GCRTA Police Vehicles	suggested route
	Municipal Emergency Vehicles	decision support information
	Municipal Emergency Vehicles	suggested route
City of Cleveland Maintenance Dispatch	County Maintenance Vehicles	maint and constr vehicle system control
	Cuyahoga County Maintenance Vehicles	maint and constr vehicle system control
	Municipal Maintenance Vehicles	maint and constr dispatch information
	Municipal Maintenance Vehicles	maint and constr vehicle system control
City of Cleveland Police, Fire, and EMS Dispatch	City of Cleveland Emergency Vehicles	decision support information
	City of Cleveland Emergency Vehicles	emergency dispatch requests
	City of Cleveland Emergency Vehicles	suggested route
	County Emergency Vehicles	decision support information
	County Emergency Vehicles	suggested route
	GCRTA Police Vehicles	decision support information
	GCRTA Police Vehicles	suggested route
	Municipal Emergency Vehicles	decision support information
	Municipal Emergency Vehicles	suggested route
City of Cleveland Website	Commercial Vehicles	interactive traveler information
	Commercial Vehicles	traveler alerts
	Connected/Automated Vehicles	traveler alerts
County and City Equipment and Fleet Service Facilities	City of Cleveland Emergency Vehicles	vehicle commands
	City of Cleveland Emergency Vehicles	vehicle configuration settings
	City of Cleveland Emergency Vehicles	vehicle service information
	City of Cleveland Emergency Vehicles	vehicle service response
	City of Cleveland Emergency Vehicles	vehicle software install/upgrade
	County Emergency Vehicles	vehicle commands
	County Emergency Vehicles	vehicle configuration settings
	County Emergency Vehicles	vehicle service information
	County Emergency Vehicles	vehicle service response
	County Emergency Vehicles	vehicle software install/upgrade
	County Maintenance Vehicles	vehicle commands
	County Maintenance Vehicles	vehicle configuration settings
	County Maintenance Vehicles	vehicle service information
	County Maintenance Vehicles	vehicle service response
	County Maintenance Vehicles	vehicle software install/upgrade
	Cuyahoga County Maintenance Vehicles	vehicle commands
	Cuyahoga County Maintenance Vehicles	vehicle configuration settings
	Cuyahoga County Maintenance Vehicles	vehicle service information
	Cuyahoga County Maintenance Vehicles	vehicle service response
	Cuyahoga County Maintenance Vehicles	vehicle software install/upgrade
	GCRTA Police Vehicles	vehicle commands
	GCRTA Police Vehicles	vehicle configuration settings
	GCRTA Police Vehicles	vehicle service information
	GCRTA Police Vehicles	vehicle service response
	GCRTA Police Vehicles	vehicle software install/upgrade
	Geauga County Transit Vehicles	vehicle commands
	Geauga County Transit Vehicles	vehicle configuration settings
	Geauga County Transit Vehicles	vehicle service information
	Geauga County Transit Vehicles	vehicle service response
	Geauga County Transit Vehicles	vehicle software install/upgrade
	Laketran Paratransit Vehicles	vehicle commands
	Laketran Paratransit Vehicles	vehicle configuration settings
	Laketran Paratransit Vehicles	vehicle service information
	Laketran Paratransit Vehicles	vehicle service response
	Laketran Paratransit Vehicles	vehicle software install/upgrade
	Laketran Vehicles	vehicle commands
	Laketran Vehicles	vehicle configuration settings
	Laketran Vehicles	vehicle service information
	Laketran Vehicles	vehicle service response
	Laketran Vehicles	vehicle software install/upgrade
	LCT Transit Vehicles	vehicle commands
	LCT Transit Vehicles	vehicle configuration settings
	LCT Transit Vehicles	vehicle service information
	LCT Transit Vehicles	vehicle service response
	LCT Transit Vehicles	vehicle software install/upgrade
	Medina County Transit Vehicles	vehicle commands
	Medina County Transit Vehicles	vehicle configuration settings
	Medina County Transit Vehicles	vehicle service information
	Medina County Transit Vehicles	vehicle service response
	Medina County Transit Vehicles	vehicle software install/upgrade
	Municipal Emergency Vehicles	vehicle commands
	Municipal Emergency Vehicles	vehicle configuration settings
	Municipal Emergency Vehicles	vehicle service information
	Municipal Emergency Vehicles	vehicle service response
	Municipal Emergency Vehicles	vehicle software install/upgrade
	Municipal Maintenance Vehicles	vehicle commands
	Municipal Maintenance Vehicles	vehicle configuration settings
	Municipal Maintenance Vehicles	vehicle service information
	Municipal Maintenance Vehicles	vehicle service response
	Municipal Maintenance Vehicles	vehicle software install/upgrade
County Maintenance Garages	County Maintenance Vehicles	maint and constr dispatch information
	County Maintenance Vehicles	maint and constr vehicle system control
	Cuyahoga County Maintenance Vehicles	maint and constr vehicle system control
	Municipal Maintenance Vehicles	maint and constr vehicle system control
County Public Safety Dispatch	City of Cleveland Emergency Vehicles	decision support information
	City of Cleveland Emergency Vehicles	suggested route
	County Emergency Vehicles	decision support information
	County Emergency Vehicles	emergency dispatch requests
	County Emergency Vehicles	suggested route
	GCRTA Police Vehicles	decision support information
	GCRTA Police Vehicles	suggested route
	Municipal Emergency Vehicles	decision support information
	Municipal Emergency Vehicles	suggested route
Cuyahoga County Maintenance Garages	County Maintenance Vehicles	maint and constr vehicle system control
	Cuyahoga County Maintenance Vehicles	maint and constr dispatch information
	Cuyahoga County Maintenance Vehicles	maint and constr vehicle system control
	Municipal Maintenance Vehicles	maint and constr vehicle system control
GCRTA Communications Center	RTA Fixed Route Vehicles	alarm acknowledge
	RTA Fixed Route Vehicles	connection protection instructions
	RTA Fixed Route Vehicles	fare management information
	RTA Fixed Route Vehicles	transfer status
	RTA Fixed Route Vehicles	transit schedule information
	RTA Fixed Route Vehicles	transit stop locations
	RTA Fixed Route Vehicles	transit traveler information
	RTA Fixed Route Vehicles	transit vehicle operator information
	RTA Paratransit Vehicles	alarm acknowledge
	RTA Paratransit Vehicles	connection protection instructions
	RTA Paratransit Vehicles	fare management information
	RTA Paratransit Vehicles	transfer status
	RTA Paratransit Vehicles	transit schedule information
	RTA Paratransit Vehicles	transit stop locations
	RTA Paratransit Vehicles	transit traveler information
	RTA Paratransit Vehicles	transit vehicle operator information
GCRTA Police	GCRTA Police Vehicles	decision support information
	GCRTA Police Vehicles	suggested route
Geauga County Transit Operations	Geauga County Transit Vehicles	connection protection instructions
	Geauga County Transit Vehicles	transfer status
	Geauga County Transit Vehicles	transit schedule information
	Geauga County Transit Vehicles	transit stop locations
	Geauga County Transit Vehicles	transit traveler information
	Geauga County Transit Vehicles	transit vehicle operator information
	Laketran Paratransit Vehicles	connection protection instructions
	Laketran Paratransit Vehicles	transfer status
	Laketran Paratransit Vehicles	transit schedule information
	Laketran Paratransit Vehicles	transit stop locations
	Laketran Paratransit Vehicles	transit traveler information
	Laketran Paratransit Vehicles	transit vehicle operator information
	Laketran Vehicles	connection protection instructions
	Laketran Vehicles	transfer status
	Laketran Vehicles	transit schedule information
	Laketran Vehicles	transit stop locations
	Laketran Vehicles	transit traveler information
	Laketran Vehicles	transit vehicle operator information
	LCT Transit Vehicles	connection protection instructions
	LCT Transit Vehicles	transfer status
	LCT Transit Vehicles	transit schedule information
	LCT Transit Vehicles	transit stop locations
	LCT Transit Vehicles	transit traveler information
	LCT Transit Vehicles	transit vehicle operator information
	Medina County Transit Vehicles	connection protection instructions
	Medina County Transit Vehicles	transfer status
	Medina County Transit Vehicles	transit schedule information
	Medina County Transit Vehicles	transit stop locations
	Medina County Transit Vehicles	transit traveler information
	Medina County Transit Vehicles	transit vehicle operator information
Hopkins International Airport and Burke Lakefront Airport	Commercial Vehicles	interactive traveler information
	Commercial Vehicles	traveler alerts
Hopkins International Airport Traveler Information Website	Commercial Vehicles	freight–specific traveler information
	Commercial Vehicles	interactive traveler information
	Commercial Vehicles	traveler alerts
Laketran Operations Center	Geauga County Transit Vehicles	connection protection instructions
	Geauga County Transit Vehicles	transfer status
	Geauga County Transit Vehicles	transit schedule information
	Geauga County Transit Vehicles	transit stop locations
	Geauga County Transit Vehicles	transit traveler information
	Geauga County Transit Vehicles	transit vehicle operator information
	Laketran Paratransit Vehicles	connection protection instructions
	Laketran Paratransit Vehicles	transfer status
	Laketran Paratransit Vehicles	transit schedule information
	Laketran Paratransit Vehicles	transit stop locations
	Laketran Paratransit Vehicles	transit traveler information
	Laketran Paratransit Vehicles	transit vehicle operator information
	Laketran Vehicles	alarm acknowledge
	Laketran Vehicles	connection protection instructions
	Laketran Vehicles	transfer status
	Laketran Vehicles	transit schedule information
	Laketran Vehicles	transit stop locations
	Laketran Vehicles	transit traveler information
	Laketran Vehicles	transit vehicle operator information
	LCT Transit Vehicles	connection protection instructions
	LCT Transit Vehicles	transfer status
	LCT Transit Vehicles	transit schedule information
	LCT Transit Vehicles	transit stop locations
	LCT Transit Vehicles	transit traveler information
	LCT Transit Vehicles	transit vehicle operator information
	Medina County Transit Vehicles	connection protection instructions
	Medina County Transit Vehicles	transfer status
	Medina County Transit Vehicles	transit schedule information
	Medina County Transit Vehicles	transit stop locations
	Medina County Transit Vehicles	transit traveler information
	Medina County Transit Vehicles	transit vehicle operator information
LCT Bus Operations Center	Geauga County Transit Vehicles	connection protection instructions
	Geauga County Transit Vehicles	transfer status
	Geauga County Transit Vehicles	transit schedule information
	Geauga County Transit Vehicles	transit stop locations
	Geauga County Transit Vehicles	transit traveler information
	Geauga County Transit Vehicles	transit vehicle operator information
	Laketran Paratransit Vehicles	connection protection instructions
	Laketran Paratransit Vehicles	transfer status
	Laketran Paratransit Vehicles	transit schedule information
	Laketran Paratransit Vehicles	transit stop locations
	Laketran Paratransit Vehicles	transit traveler information
	Laketran Paratransit Vehicles	transit vehicle operator information
	Laketran Vehicles	connection protection instructions
	Laketran Vehicles	transfer status
	Laketran Vehicles	transit schedule information
	Laketran Vehicles	transit stop locations
	Laketran Vehicles	transit traveler information
	Laketran Vehicles	transit vehicle operator information
	LCT Transit Vehicles	alarm acknowledge
	LCT Transit Vehicles	connection protection instructions
	LCT Transit Vehicles	transfer status
	LCT Transit Vehicles	transit schedule information
	LCT Transit Vehicles	transit stop locations
	LCT Transit Vehicles	transit traveler information
	LCT Transit Vehicles	transit vehicle operator information
	Medina County Transit Vehicles	connection protection instructions
	Medina County Transit Vehicles	transfer status
	Medina County Transit Vehicles	transit schedule information
	Medina County Transit Vehicles	transit stop locations
	Medina County Transit Vehicles	transit traveler information
	Medina County Transit Vehicles	transit vehicle operator information
Mayday/Concierge Services	Traveler Vehicles	emergency acknowledge
	Traveler Vehicles	emergency data request
Medina County Transit Operations Center	Geauga County Transit Vehicles	connection protection instructions
	Geauga County Transit Vehicles	transfer status
	Geauga County Transit Vehicles	transit schedule information
	Geauga County Transit Vehicles	transit stop locations
	Geauga County Transit Vehicles	transit traveler information
	Geauga County Transit Vehicles	transit vehicle operator information
	Laketran Paratransit Vehicles	connection protection instructions
	Laketran Paratransit Vehicles	transfer status
	Laketran Paratransit Vehicles	transit schedule information
	Laketran Paratransit Vehicles	transit stop locations
	Laketran Paratransit Vehicles	transit traveler information
	Laketran Paratransit Vehicles	transit vehicle operator information
	Laketran Vehicles	connection protection instructions
	Laketran Vehicles	transfer status
	Laketran Vehicles	transit schedule information
	Laketran Vehicles	transit stop locations
	Laketran Vehicles	transit traveler information
	Laketran Vehicles	transit vehicle operator information
	LCT Transit Vehicles	connection protection instructions
	LCT Transit Vehicles	transfer status
	LCT Transit Vehicles	transit schedule information
	LCT Transit Vehicles	transit stop locations
	LCT Transit Vehicles	transit traveler information
	LCT Transit Vehicles	transit vehicle operator information
	Medina County Transit Vehicles	connection protection instructions
	Medina County Transit Vehicles	transfer status
	Medina County Transit Vehicles	transit schedule information
	Medina County Transit Vehicles	transit stop locations
	Medina County Transit Vehicles	transit traveler information
	Medina County Transit Vehicles	transit vehicle operator information
Municipal Maintenance Garages	County Maintenance Vehicles	maint and constr vehicle system control
	Cuyahoga County Maintenance Vehicles	maint and constr vehicle system control
	Municipal Maintenance Vehicles	maint and constr dispatch information
	Municipal Maintenance Vehicles	maint and constr vehicle system control
Municipal Public Safety Dispatch	City of Cleveland Emergency Vehicles	decision support information
	City of Cleveland Emergency Vehicles	suggested route
	County Emergency Vehicles	decision support information
	County Emergency Vehicles	suggested route
	GCRTA Police Vehicles	decision support information
	GCRTA Police Vehicles	suggested route
	Municipal Emergency Vehicles	decision support information
	Municipal Emergency Vehicles	emergency dispatch requests
	Municipal Emergency Vehicles	suggested route
Ohio DOT ATMS	Ohio DOT Safety Patrol Vehicles	service patrol dispatch request
Ohio DOT District 12 Equipment Repair Facility	Ohio DOT Maintenance and Construction Vehicles	vehicle commands
	Ohio DOT Maintenance and Construction Vehicles	vehicle configuration settings
	Ohio DOT Maintenance and Construction Vehicles	vehicle service information
	Ohio DOT Maintenance and Construction Vehicles	vehicle service response
	Ohio DOT Maintenance and Construction Vehicles	vehicle software install/upgrade
	Ohio DOT Safety Patrol Vehicles	vehicle commands
	Ohio DOT Safety Patrol Vehicles	vehicle configuration settings
	Ohio DOT Safety Patrol Vehicles	vehicle service information
	Ohio DOT Safety Patrol Vehicles	vehicle service response
	Ohio DOT Safety Patrol Vehicles	vehicle software install/upgrade
Ohio DOT District 12 Maintenance Garages	Ohio DOT Maintenance and Construction Vehicles	environmental sensors control
	Ohio DOT Maintenance and Construction Vehicles	maint and constr dispatch information
	Ohio DOT Maintenance and Construction Vehicles	maint and constr vehicle system control
Ohio DOT District 3 Equipment Repair Facility	Ohio DOT Maintenance and Construction Vehicles	vehicle commands
	Ohio DOT Maintenance and Construction Vehicles	vehicle configuration settings
	Ohio DOT Maintenance and Construction Vehicles	vehicle service information
	Ohio DOT Maintenance and Construction Vehicles	vehicle service response
	Ohio DOT Maintenance and Construction Vehicles	vehicle software install/upgrade
	Ohio DOT Safety Patrol Vehicles	vehicle commands
	Ohio DOT Safety Patrol Vehicles	vehicle configuration settings
	Ohio DOT Safety Patrol Vehicles	vehicle service information
	Ohio DOT Safety Patrol Vehicles	vehicle service response
	Ohio DOT Safety Patrol Vehicles	vehicle software install/upgrade
Ohio DOT District 3 Maintenance Garages	Ohio DOT Maintenance and Construction Vehicles	environmental sensors control
	Ohio DOT Maintenance and Construction Vehicles	maint and constr dispatch information
	Ohio DOT Maintenance and Construction Vehicles	maint and constr vehicle system control
Ohio DOT District Offices	Ohio DOT Maintenance and Construction Vehicles	environmental sensors control
	Ohio DOT Maintenance and Construction Vehicles	maint and constr vehicle system control
Ohio DOT OHGO Traveler Information System	Commercial Vehicles	freight–specific traveler information
	Commercial Vehicles	interactive traveler information
	Commercial Vehicles	traveler alerts
Ohio State Highway Patrol Posts	Ohio State Highway Patrol Vehicles	decision support information
	Ohio State Highway Patrol Vehicles	suggested route
Ohio State Highway Patrol State Communications Center	Ohio State Highway Patrol Vehicles	decision support information
	Ohio State Highway Patrol Vehicles	incident scene warning device control
	Ohio State Highway Patrol Vehicles	suggested route
Ohio Turnpike Equipment and Fleet Service Facilities	Ohio Turnpike Maintenance and Construction Vehicles	vehicle commands
	Ohio Turnpike Maintenance and Construction Vehicles	vehicle configuration settings
	Ohio Turnpike Maintenance and Construction Vehicles	vehicle service information
	Ohio Turnpike Maintenance and Construction Vehicles	vehicle service response
	Ohio Turnpike Maintenance and Construction Vehicles	vehicle software install/upgrade
	Ohio Turnpike Public Service Vehicles	vehicle commands
	Ohio Turnpike Public Service Vehicles	vehicle configuration settings
	Ohio Turnpike Public Service Vehicles	vehicle service information
	Ohio Turnpike Public Service Vehicles	vehicle service response
	Ohio Turnpike Public Service Vehicles	vehicle software install/upgrade
Ohio Turnpike Maintenance Dispatch	Ohio Turnpike Maintenance and Construction Vehicles	environmental sensors control
	Ohio Turnpike Maintenance and Construction Vehicles	maint and constr dispatch information
	Ohio Turnpike Maintenance and Construction Vehicles	maint and constr vehicle system control
Ohio Turnpike Website	Commercial Vehicles	freight–specific traveler information
	Commercial Vehicles	interactive traveler information
	Ohio Turnpike Public Service Vehicles	road weather advisories
Private Companies Map Update Systems	Case Western Reserve Transit Vehicles	intersection geometry
	Case Western Reserve Transit Vehicles	map updates
	Case Western Reserve Transit Vehicles	parking facility geometry
	Case Western Reserve Transit Vehicles	roadway geometry
	City of Cleveland Automated Vehicle (Autonomous Shuttle Demonstration)	intersection geometry
	City of Cleveland Automated Vehicle (Autonomous Shuttle Demonstration)	map updates
	City of Cleveland Automated Vehicle (Autonomous Shuttle Demonstration)	parking facility geometry
	City of Cleveland Automated Vehicle (Autonomous Shuttle Demonstration)	roadway geometry
	City of Cleveland Emergency Vehicles	intersection geometry
	City of Cleveland Emergency Vehicles	map updates
	City of Cleveland Emergency Vehicles	parking facility geometry
	City of Cleveland Emergency Vehicles	roadway geometry
	Commercial Vehicles	intersection geometry
	Commercial Vehicles	map updates
	Commercial Vehicles	parking facility geometry
	Commercial Vehicles	roadway geometry
	Connected/Automated Vehicles	intersection geometry
	Connected/Automated Vehicles	map updates
	Connected/Automated Vehicles	parking facility geometry
	Connected/Automated Vehicles	roadway geometry
	County Emergency Vehicles	intersection geometry
	County Emergency Vehicles	map updates
	County Emergency Vehicles	parking facility geometry
	County Emergency Vehicles	roadway geometry
	GCRTA Police Vehicles	intersection geometry
	GCRTA Police Vehicles	map updates
	GCRTA Police Vehicles	parking facility geometry
	GCRTA Police Vehicles	roadway geometry
	Geauga County Transit Vehicles	intersection geometry
	Geauga County Transit Vehicles	map updates
	Geauga County Transit Vehicles	parking facility geometry
	Geauga County Transit Vehicles	roadway geometry
	Laketran Paratransit Vehicles	intersection geometry
	Laketran Paratransit Vehicles	map updates
	Laketran Paratransit Vehicles	parking facility geometry
	Laketran Paratransit Vehicles	roadway geometry
	Laketran Vehicles	intersection geometry
	Laketran Vehicles	map updates
	Laketran Vehicles	parking facility geometry
	Laketran Vehicles	roadway geometry
	LCT Transit Vehicles	intersection geometry
	LCT Transit Vehicles	map updates
	LCT Transit Vehicles	parking facility geometry
	LCT Transit Vehicles	roadway geometry
	Medina County Transit Vehicles	intersection geometry
	Medina County Transit Vehicles	map updates
	Medina County Transit Vehicles	parking facility geometry
	Medina County Transit Vehicles	roadway geometry
	Municipal Emergency Vehicles	intersection geometry
	Municipal Emergency Vehicles	map updates
	Municipal Emergency Vehicles	parking facility geometry
	Municipal Emergency Vehicles	roadway geometry
	Ohio DOT Maintenance and Construction Vehicles	intersection geometry
	Ohio DOT Maintenance and Construction Vehicles	map updates
	Ohio DOT Maintenance and Construction Vehicles	parking facility geometry
	Ohio DOT Maintenance and Construction Vehicles	roadway geometry
	Ohio DOT Safety Patrol Vehicles	intersection geometry
	Ohio DOT Safety Patrol Vehicles	map updates
	Ohio DOT Safety Patrol Vehicles	parking facility geometry
	Ohio DOT Safety Patrol Vehicles	roadway geometry
	Ohio State Highway Patrol Vehicles	intersection geometry
	Ohio State Highway Patrol Vehicles	map updates
	Ohio State Highway Patrol Vehicles	parking facility geometry
	Ohio State Highway Patrol Vehicles	roadway geometry
Ohio Turnpike Maintenance and Construction Vehicles	intersection geometry
Ohio Turnpike Maintenance and Construction Vehicles	map updates
Ohio Turnpike Maintenance and Construction Vehicles	parking facility geometry
Ohio Turnpike Maintenance and Construction Vehicles	roadway geometry
Ohio Turnpike Public Service Vehicles	intersection geometry
Ohio Turnpike Public Service Vehicles	map updates
Ohio Turnpike Public Service Vehicles	parking facility geometry
Ohio Turnpike Public Service Vehicles	roadway geometry
Private Fleet and Freight Operators	Commercial Vehicles	fleet to driver update
	Commercial Vehicles	road weather advisories
Private Tow and Wrecker Dispatch	Private Tow and Wreckers Vehicles	decision support information
Regional Hospitals and Trauma Centers	City of Cleveland Emergency Vehicles	care facility status
	County Emergency Vehicles	care facility status
	Municipal Emergency Vehicles	care facility status
	Ohio State Highway Patrol Vehicles	care facility status
RTA Equipment and Fleet Service Facilities	Connected/Automated Vehicles	vehicle commands
	Connected/Automated Vehicles	vehicle configuration settings
	Connected/Automated Vehicles	vehicle service information
	Connected/Automated Vehicles	vehicle software install/upgrade
	RTA Fixed Route Vehicles	vehicle commands
	RTA Fixed Route Vehicles	vehicle configuration settings
	RTA Fixed Route Vehicles	vehicle service information
	RTA Fixed Route Vehicles	vehicle service response
	RTA Fixed Route Vehicles	vehicle software install/upgrade
	RTA Paratransit Vehicles	vehicle commands
	RTA Paratransit Vehicles	vehicle configuration settings
	RTA Paratransit Vehicles	vehicle service information
	RTA Paratransit Vehicles	vehicle service response
	RTA Paratransit Vehicles	vehicle software install/upgrade
School District Dispatch	School Buses	transit schedule information
	School Buses	transit vehicle operator information