PS01-Emergency Call-Taking and Dispatch




This service package provides basic public safety call–taking and dispatch services. It includes emergency vehicle equipment, equipment used to receive and route emergency calls, and wireless communications that enable safe and rapid deployment of appropriate resources to an emergency. Coordination between Emergency Management Centers supports emergency notification between agencies. Wide area wireless communications between the Emergency Management Center and an Emergency Vehicle supports dispatch and provision of information to responding personnel.

Includes Elements

Cuyahoga County EOC
CECOMS – Emergency Communications
City of Cleveland Police, Fire, and EMS Dispatch
City of Cleveland Operation Snowbird EOC
GCRTA Police
Municipal Public Safety Dispatch
Criminal Justice Information Sharing (CJIS)
Special Police Dispatch
Ohio State Highway Patrol Posts
County EOCs
311 Non–Emergency Information System
City of Cleveland Emergency Vehicles
County Public Safety Dispatch
USCG District HQ Bridge Office
Northeast Ohio Regional Fusion Center
Private Tow and Wrecker Dispatch
GCRTA Police Vehicles
Other County Public Safety Dispatch
Private Tow and Wreckers Vehicles
City of Cleveland EOC